First Step Finance's process of helping you deal with your debt difficulties can be broken down into four simple stages:


Step 1: Getting all the facts

We'll ask you to provide us with information about:

Once we have this information we can begin the process of helping you with your debt difficulties. We may also obtain an up to date credit reference file to make sure the information held is accurate.

Step 2: Establishing your affordable payment plan

We'll establish an affordable monthly payment plan for you based on your personal budget. The monthly payment that you make to our debt plan builds up in a fund. Our team negotiates on your behalf with your creditors with the aim of resolving the amount you owe.

Step 3: Taking action against creditors

We will contact your creditors and start the process of challenging any credit agreements that our legal team consider to be incorrect.

Step 4: Determining your 'true debt level'

We will then carry out a detailed review of your accumulated debts. Through this process we will identify which debts could be challenged by you and advise you of our findings.

View the terms and conditions (pdf 2.6 MB) for our debt adjustment plan.

Please click the link to see the risk warnings for our debt plan.